CRACK THE SKY SURPLUS FREQUENTLY ASKED QUESTIONS

Click on a menu item to see the answer

  1. Why doesn't your shopping cart  link work?

  2. Do you combine shipping?

  3. Do I have to be a paypal member to order?

  4. Does it cost to buy through pay pal?

  1. Are my payments secure?

  2. Does it cost to purchase through Paypal?

  3. Your faq does not answer my question, what do I do now?

  4. This FAQ answered my question, take me back to the surplus

Why can't I pay for my purchase by pressing your Paypal link?

There can be several reasons for this.

1.  You may have an old cached page in your browser. Clear your browser cache and try again.

2. You may not be entering your zip code information before you try to check out.  See instructions below.

3. The script leading to Paypal may be bad.  If you tried all these other options 

 

 

If you are getting to this Paypal screen, make sure you enter your zip code before you try to enter any other information

 

After you enter your zip code box will refresh giving you a subtotal, shipping and handling fees and total with shipping.  You are now ready to pick your payment method.  Credit or bank card click on "continue" on the bottom left area of the document.  Paypal members, login with your information.

 

 

 

Do you combine shipping?

We have the cart set up to add shipping in increments as you order more items.

 

Do I have to be a Paypal member to order?

No, we are capable of accepting just about all major credit cards as well as debit cards.  If you are Paypal member or want to be, you can login at the checkout screen and pay for your purchase via Paypal.

 

Are my payments secure?

Your personal information is stored on paypal servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, they do not directly connect their firewall-protected servers to the internet.  Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

 

Does it cost to buy through Paypal?

No. Opening a PayPal account is free and using it to make online purchases is also free for the buyer. Sellers pay fees to PayPal for every payment they receive.

Also, you do NOT have to have a credit card to open a PayPal account. You can have it linked to your bank account instead

 

Your faq does not answer my question, what do I do now?

Feel free to email me anytime at cracktheskysurplus@gmail.com I will be more than happy to answer any questions or concerns.